PRIVACY POLICY

Welcome to Base Hit 360 ("Base Hit 360," "we," "our," or "us"). We are committed to protecting your privacy and safeguarding the personal information you provide when using our website, booking services, signing waivers, registering for programs, or otherwise interacting with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

  • Name

  • Email address

  • Telephone number

  • Mailing address

  • Emergency contact information

  • Parent or guardian information

  • Participant information for camps, lessons, clinics, and rentals

Payment Information

Payments may be processed through third-party payment providers. We do not store complete credit card information on our servers.

Waiver and Registration Information

  • Electronic signatures

  • Participant registrations

  • Medical or emergency information voluntarily provided by customers

  • Program participation records

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Website activity and usage data

  • Cookies and similar technologies

How We Use Your Information

We may use your information to:

  • Process reservations and facility rentals

  • Schedule lessons, camps, clinics, and events

  • Process payments

  • Maintain waiver and participation records

  • Communicate regarding bookings and account information

  • Send updates, promotions, and special offers

  • Improve our website and customer experience

  • Respond to customer inquiries

  • Comply with legal obligations and enforce our agreements

Sharing of Information

We do not sell your personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

We may disclose information to:

  • Payment processors

  • Scheduling and registration platforms

  • Website hosting providers

  • Technology service providers

  • Government authorities when required by law

  • Legal advisors and insurers when necessary to protect our rights or safety

All third-party service providers are expected to maintain appropriate security measures.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Analyze traffic and usage trends

  • Remember user preferences

  • Enhance user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Children's Privacy

Many of our services involve youth athletes. Personal information relating to minors should be provided by a parent or legal guardian.

We do not knowingly collect personal information directly from children under 13 without appropriate parental involvement as required by applicable law.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Despite our efforts, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under California law, including the right to:

  • Know what personal information we collect

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information, subject to legal exceptions

  • Limit certain uses of sensitive personal information where applicable

  • Be free from discrimination for exercising your privacy rights

To submit a privacy-related request, please contact us using the information below.

No Sale of Personal Information

Base Hit 360 does not sell personal information to third parties.

Retention of Information

We retain personal information only for as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will become effective when posted on this page. The updated effective date will be displayed at the top of the policy.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Base Hit 360
22600 Lambert St., D Suite 1009
Lake Forest, CA 92630
949-340-2061
info@basehit360.com